Sustainable development is a new mission for French universities. This paper proposes a methodological approach that decouples the dimensions of performance and is based on the expectations of stakeholders, thus allowing a university social responsibility (USR) scorecard to be constructed. It then examines how one French university has built a sustainability balanced scorecard by means of action research based on this methodological model. http://www.airmap.fr/wp-content/uploads/2019/12/Revue_GMP_7-2_eng_4_Ory.pdf